- We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.
- You must have your original receipt to receive store credit.
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping if purchased online.
- In store merchandise must be returned within 14 days of the purchase date.
- Online merchandise must be returned within 30 days of the purchase date.
- Merchandise must be unwashed and unworn.
- Shoes must be unworn and free of any scuffs or marks.
- Store credit cannot be applied to future purchases until the return is processed.
- If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.
- FINAL SALE and FLASH SALE items are NOT eligible for Returns or Exchanges.
- All Accessories are FINAL SALE and NOT eligible for Returns or Exchanges. Accessories are Jewelry, Hats, Scarves, Sunglasses, Handbags + Belts.
- Body and face products are FINAL SALE and NOT eligible for Returns Or Exchanges!
- Bodysuits and Intimates are FINAL SALE and NOT eligible for Returns or Exchanges.
- Please allow 3 business days for return processing once online item is received.
- Once your online return is processed, we will email you an E-Gift Card with your store credit that you can use on the website.
- Store Credit does not expire.
- We do not cover Return Shipping for International purchases, APO Addresses and PO Box Addresses.
How do I initiate an online return or exchange?
- Please email email@example.com and include your order number and details of the exchange or return. We do not provide return slips but will provide you with the necessary steps to exchange/return your items.
- Returns/exchanges will be mailed to:
// Habituate // 1300 1st Street Suite 319 // Napa, CA // 94559 //